The Disability Awareness & Confidence Training (DACT) for Employment Service Providers (ESP) will prepare staff to confidently support people who have a disability. It explains the benefits of inclusive hiring practices and dispels the misconception and myths that frequently surround people who have a disability. This course will also prepare ESP staff to help employers onboard new employees who have a disability, with confidence.

Course Description                                                                                                                                               +

The Disability Awareness & Confidence Training (DACT) for Employment Service Providers (ESP) will prepare staff to confidently support people who have a disability. It explains the benefits of inclusive hiring practices and dispels the misconception and myths that frequently surround people who have a disability. This course will also prepare ESP staff to help employers onboard new employees who have a disability, with confidence.

Learning objectives

The importance of language — an introduction to people-first terminology

Dispelling myths that create biases and barriers

Understanding disability:

What it is

What disability looks like in Canada — the facts

Types of disabilities- an introduction to disabilities and a general overview of attributes 

Basic guidelines for supporting people who have a disability

Understanding the Business Case for Hiring Inclusively

Creating and Supporting Inclusive Workplaces

Audience: This training is appropriate for employment service providers and any other human service organization staff who have minimal experience supporting people who have a disability.

Length:  Approximately 1.5 hours depending on user pace.                                     +

Certificate: A certificate will be available after you successfully complete the course and the evaluation.